Broadcast First Message
Send broadcast messages in one click
Create campaign
Choose your imported list and create campaign.
Step 2: Name the campaign in Title
Campaign title for internal reference only
Step 3: Select Channels
Choose the channel that you want to send the message through.
If the recipient is a new contact that has not begun a conversation, the message will be sent through the main channel. You can also send mass internal notes using Campaigns.
Step 4: Compose message
Enter your broadcast content.
We have already filled in an approved template for you, check here!
Campaign title: [Example] Campaign Message
Please note that the message content must be an approved template message without any attachment. Or else, the messages will be failed.
Step 5: Send a test message
Send a test message to yourself to make sure the broadcast message is good to go
If you did not receive message, it means something is wrong in your campaign settings. Check if you have selected the right channel and the content format is correct.
Step 6: Schedule to send
Send the message immediately or specify a date and time
Step 7: Blast the Campaign Broadcast
Click "Review Details and Send" to send the broadcast!
More details about campaign
Campaign Status
Go to Campaigns > List. Check the sending status (Sent/Sending/Pause).
Check the response rate
Right next to the title of the Campaign message, there are some statistics for you to check the response rate so you can review the content.
Export CSV
You can export a CSV file to see what message was delivered, read or replied in a more detailed format.
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