SleekFlow Software Intro
  • 📖SleekFlow Software Intro
  • 🐾Step-by-step guide
    • Inbox Experience
    • Create/Edit Quick reply
    • Organise Contacts
      • Import Contacts
      • Create Contacts
      • Search contacts
      • Add Labels to Contacts
      • Check Contact Activity
    • Set Default Assignment Rule
    • Broadcast First Message
    • Build Automations
      • Activate automations
    • Opt-In Button
    • Install Live Chat
  • SleekFlow mobile
    • SleekFlow Mobile app
      • Sending message (app)
      • Inbox (app)
      • Contacts (app)
  • 🔐Advanced scenarios
    • Leads from Facebook Lead Ads
  • Integrations
    • API
  • API Documentation
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On this page
  • What is SleekFlow?
  • Features
  • 📨Omni-channel Team Inbox
  • 🔁Automation
  • 📮Campaign
  • 🤝Integration
  • 📊Analytics
  • 👨‍💻Live chat widget

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SleekFlow Software Intro

Handy guides to use the platform!

NextInbox Experience

Last updated 3 years ago

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What is SleekFlow?

is an Omni-Channel Social Commerce Platform that helps companies and users to manage all communication channels such as WhatsApp, Facebook Messenger, WeChat, Line, Instagram, Live Chat, SMS , and Email in one place.

Using automation rules and targeted campaign messages to streamline sales, customer support and marketing workflows while integrating with tools including eCommerce platforms and payment gateways to automate the customer journey.

Features

📨Omni-channel Team Inbox

  • Manage all communication channels conversation in single inbox view.

  • Collaborate with your teammates to reply customers' enquiries.

  • Check real-time customer information.

🔁Automation

  • Set automated assignment rules to route conversations to the right staff.

  • Send auto- reply to customers and generate leads.

  • Build end-to-end customer journey.

📮Campaign

  • Broadcast personalized messages to targeted customers through different social channels.

🤝Integration

  • Connect apps and automate workflows on SleekFlow.

  • Create or update contacts by triggers on other app to send messages on SleekFlow.

📊Analytics

  • Check sales performance.

  • Review support response time.

  • Filter segments to compare.

👨‍💻Live chat widget

  • Popup message on specific pages.

  • Engage customer with available channels seamlessly.

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SleekFlow