📖SleekFlow Software Intro
Handy guides to use the platform!
What is SleekFlow?
SleekFlow is an Omni-Channel Social Commerce Platform that helps companies and users to manage all communication channels such as WhatsApp, Facebook Messenger, WeChat, Line, Instagram, Live Chat, SMS , and Email in one place.
Using automation rules and targeted campaign messages to streamline sales, customer support and marketing workflows while integrating with tools including eCommerce platforms and payment gateways to automate the customer journey.
Features
📨Omni-channel Team Inbox
Manage all communication channels conversation in single inbox view.
Collaborate with your teammates to reply customers' enquiries.
Check real-time customer information.
🔁Automation
Set automated assignment rules to route conversations to the right staff.
Send auto- reply to customers and generate leads.
Build end-to-end customer journey.
📮Campaign
Broadcast personalized messages to targeted customers through different social channels.
🤝Integration
Connect apps and automate workflows on SleekFlow.
Create or update contacts by triggers on other app to send messages on SleekFlow.
📊Analytics
Check sales performance.
Review support response time.
Filter segments to compare.
👨💻Live chat widget
Popup message on specific pages.
Engage customer with available channels seamlessly.
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